1. Agreement to Terms

By accessing and using Drivano ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Platform.

2. Description of Service

Drivano is a staffing platform that connects HGV drivers with haulage companies. We provide tools for shift management, compliance verification, contract generation, and payment processing. We are not an employment agency and do not employ drivers.

3. User Accounts

You must create an account to use the Platform. You are responsible for:

Maintaining the security of your account credentials
All activities that occur under your account
Providing accurate and up-to-date information
Notifying us immediately of any unauthorized access

4. Employer Obligations

As an employer using the Platform, you agree to:

Pay your monthly subscription fees on time
Accurately post shift details and pay rates
Review and approve timesheets within 48 hours
Pay drivers within 7 days of timesheet approval
Comply with all employment and tax laws in your jurisdiction
Maintain appropriate insurance coverage

5. Driver Obligations

As a driver using the Platform, you agree to:

Provide accurate and valid HGV licence information
Maintain all required certifications and insurance
Show up for shifts you have accepted
Submit accurate timesheets
Understand you are self-employed and responsible for your own taxes

6. Payment Terms

Employers pay a flat monthly subscription based on their chosen plan. Fees are non-refundable except as required by law or our refund policy. Overage fees apply if you exceed your monthly shift limit.

7. Employment Status

Drivers on the Platform are self-employed contractors, not employees of Drivano or the haulage companies. Each engagement is governed by the contract generated through the Platform, which includes IR35-compliant terms including right of substitution.

8. Limitation of Liability

Drivano is not liable for:

Disputes between employers and drivers
Employment status determinations by HMRC or other authorities
Accidents, injuries, or damages during shifts
Payment disputes or non-payment by employers
Lost profits or business interruption

9. Termination

Either party may terminate their account at any time. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

10. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Questions about these terms? Contact us at legal@drivano.co.uk