How Payments Work

Drivano processes all driver payments via Stripe. Employers don't need to manually transfer money — we handle it automatically each week.

Day	Who	What Happens
Sunday 23:59	Driver	Submit timesheet
Tuesday 17:00	Employer	Approve or dispute (auto-approved if no response)
Friday morning	Drivano	Charges employer's saved card
Friday → Monday	Stripe	Driver payout lands (1-3 business days)

For Employers

One-time setup (60 seconds)

Add a payment method (card) in your account settings
We save it securely via Stripe
That's it — payments are automatic after that

What happens each week?

Every Friday, we automatically charge your card for all approved timesheets. You'll get an email receipt with breakdowns. No action needed from you.

What if I want to dispute a timesheet?

Raise disputes by Tuesday 17:00 with specific reasons. Undisputed amounts are still charged Friday.

⚠️ Failed Payment Consequences

If your card is declined on Friday:

Immediate account suspension (can't post shifts)
We retry payment after 24 hours
£50 late fee after 3 days overdue
"Payment Issues" badge visible to drivers

For Drivers

One-time setup

During compliance/verification, you'll complete Stripe onboarding:

Add your bank account details
Verify your identity (Stripe requirement)
Done — payouts are automatic after that

When will I get paid?

Friday → Monday: Drivano charges the employer Friday morning. Once cleared, Stripe sends your payout. It typically lands in 1-3 business days depending on your bank.

Note on timing: We charge employers Friday. Payout arrival depends on your bank's processing speed. Most drivers see it by Monday.

What if an employer's payment fails?

If the employer's card is declined, your payout is delayed until they fix it. We suspend their account immediately and notify you. The employer has 3 days before penalties apply.

Payment Policy